Copy Hair-Pro Hair System Duplication

Q & A

General	New Users
Maintenance

How long until my hair system will be completed?

In order to provide the best quality of hair replacement systems to you, it will take about 6 to 8 weeks to complete. If your product is delayed more than one week, we will offer you a 5% rebate (the maximum rebate is 20%) to apologize for any inconvenience that we may cause.
We suggest that you can l llll ogin “Copy Hair " website and choose “my orders” to track your status of orders.
When can I get my order?

In overseas areas, the arrival time depends on the shipping time of shipping carrier(local postal administrations, EMS or S.F. Express )
(This site preserves the final decision of the above definition.)

International EMS Day of Delivery and delivery Standard
https://www.post.gov.tw/post/internet/U_english/index.jsp?ID=1378161563815

EMS Tracking Service
http://postserv.post.gov.tw/pstmail/main_mail.html?targetTxn=EB500201
How many methods can I choose to pay the bill?

We offer the following payment methods
1. PayPal ( exclusive for overseas members )
2. Credit Card ( VISA、Master Card、JCB credit cards issued by countries all around the world )
If the orders cannot be delivered to overseas areas, the reasons might be as following:

1. The items are an authorized product, it’s about national restrictions on authorized sales
2. The items were restricted and cannot be imported. (If there is any omission, please comply with the restrictions of each country.)
Can I return my order?

Please login first and click "My orders" to get a full refund (Customers will have to pay for shipping fee of returned items.). A return request must be applied for within 30 days of the shipped date. Once your return item is received, it will be processed within 10 business days for the refund amount to show up in your account. Please browse ”Return Rules” to get more information.
Can I get my bonus points back while I cancel or return orders?

Sure. You will receive your bonus points immediately when canceling the order. When your returned items have arrived at the Copy Hair headquarters and have been assessed, you will receive the bonus points that you used for the return order. Please login and click on ”Bonus Points” to check your account.

Q : How long until my hair system will be completed?
- In order to provide the best quality of hair replacement systems to you, it will take about 6 to 8 weeks to complete. If your product is delayed more than one week, we will offer you a 5% rebate (the maximum rebate is 20%) to apologize for any inconvenience that we may cause.
  We suggest that you can l llll ogin “Copy Hair " website and choose “my orders” to track your status of orders.
Q : When can I get my order?
- In overseas areas, the arrival time depends on the shipping time of shipping carrier(local postal administrations, EMS or S.F. Express )
  (This site preserves the final decision of the above definition.)
  
  International EMS Day of Delivery and delivery Standard
  https://www.post.gov.tw/post/internet/U_english/index.jsp?ID=1378161563815
  
  EMS Tracking Service
  http://postserv.post.gov.tw/pstmail/main_mail.html?targetTxn=EB500201
Q : How many methods can I choose to pay the bill?
- We offer the following payment methods
  1. PayPal ( exclusive for overseas members )
  2. Credit Card ( VISA、Master Card、JCB credit cards issued by countries all around the world )
Q : If the orders cannot be delivered to overseas areas, the reasons might be as following:
- 1. The items are an authorized product, it’s about national restrictions on authorized sales
  2. The items were restricted and cannot be imported. (If there is any omission, please comply with the restrictions of each country.)
Q : Can I return my order?
- Please login first and click "My orders" to get a full refund (Customers will have to pay for shipping fee of returned items.). A return request must be applied for within 30 days of the shipped date. Once your return item is received, it will be processed within 10 business days for the refund amount to show up in your account. Please browse ”Return Rules” to get more information.
Q : Can I get my bonus points back while I cancel or return orders?
- Sure. You will receive your bonus points immediately when canceling the order. When your returned items have arrived at the Copy Hair headquarters and have been assessed, you will receive the bonus points that you used for the return order. Please login and click on ”Bonus Points” to check your account.

Address: Room B9, 3F. , No.2, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City 105, Taiwan (R.O.C.)

Q & A

How long until my hair system will be completed?

When can I get my order?

How many methods can I choose to pay the bill?

If the orders cannot be delivered to overseas areas, the reasons might be as following:

Can I return my order?

Can I get my bonus points back while I cancel or return orders?